How was the HML CPD no-show problem detected?

• A. Through manual surveys
• B. Smart badges revealed the no-show issue
• C. Financial audits
• D. External whistleblower

Answer: (B)

Detecting attendance problems hinges on having automatic, verifiable data about who shows up and when. Smart badges provide that kind of data directly: as participants check in and out, the system records each presence, builds a complete attendance log, and can quickly highlight gaps where people who were expected didn’t attend. This makes it easy to spot no-show patterns across sessions, compare against registrations, and flag individuals with missing check-ins. Manual surveys depend on people actually filling them out, which can be slow, incomplete, and biased toward those who respond. Financial audits focus on money, not attendance, and external whistleblowers are unpredictable and not a reliable way to map attendance across an event series. So the smart badge data gives the most timely and reliable picture of who didn’t show up, explaining why this option is the best choice.